Privacy & Cookie Policy
Policy Outline
This privacy policy will explain how our organization (Rare Quality Co., Ltd.) and I (Mr. Vincent Moy) use the personal data collected from you when you use this website.
Please understand that this is personal data that you supply when contacting us via email, phone or any other communication method / social media. And that you grant us permission to use it for your enquiries, bookings and in any other way that we may require to conduct our normal business.
What data do we collect?
We collect the following data:
- Personal identification and diving information (Name, date of birth, email address, home address, phone number, diving certification details, etc.)
How do we collect your data?
You directly provide us with most of the data we collect. Other data may come from third party organisations such as PADI (to check diving certifications, for example). We collect data and process data when you:
- Register online, make an enquiry, place an order for or purchase any of our products or services.
- Voluntarily complete a customer survey / review or provide feedback / information via any of our communication methods, phone, email and social media, etc.
- Use or view our website via your browser's cookies.
How will we use your data?
We collect your data so that we can:
- Process your booking / order and manage your account.
- Contact you, by email or via other methods through information you've provided, with special offers on other services and products we think you might like.
If you agree, we will share your data with our partner companies so that they may assist with the management of services and products.
When we process your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
Emails may be checked through an automated spam detection service.
How do we store your data?
We securely store your data at our offices and on our data devices, computers, mobile devices, etc.
We will keep your information indefinitely or until you contact us is writing to delete it.
Marketing
We would like to send you information about services and products of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date.
You have the right at any time to stop us from contacting you for marketing purposes or giving your data to other members of our company group.
If you no longer wish to be contacted for marketing purposes, please let us know in writing.
What are your data protection rights?
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access - You have the right to request us for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us by email.
Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.
How do we use cookies?
We may use cookies in a range of ways to improve your experience on our website, including:
- Keeping you signed in.
- Understanding how you use our website.
What types of cookies do we use?
There are a number of different types of cookies, however, our website uses:
- Functionality - we use these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
- Advertising - we use these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. We sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
How to manage cookies
You can set your browser not to accept cookies, and there are websites that can tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Privacy policies of other websites
Our website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.
Changes to our privacy policy
We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on the 1st of October 2023.
How to contact us
If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us (preferably by email using the information below).
How to contact the appropriate authority
Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, please contact us or you may contact your national Data Protection Authority (DPA).